Case Study: Robertson Pools achieves 64% revenue growth and streamlined field service with GPS Insight

Robertson Pools - Customer Case Study

Robertson Pools, founded in 1985, is a full-service custom pool builder and one of the largest pool companies in the Dallas–Fort Worth area, with year‑round service and maintenance teams. The company struggled with inefficiency from technicians making two daily office trips to pick up and drop off paper work orders, wasting time and fuel, and lacked real‑time visibility into parts used in the field.

By adopting GPS Insight Field Service Management, Robertson’s work orders now go directly to technicians’ mobile devices and parts usage is updated and synced in real time. The change cut paper and fuel costs (net profit up 2%), enabled technicians to add or swap jobs without returning to the office, improved inventory control, boosted customer referrals, and helped drive a 64% increase in revenue.

Robertson Pools

Kelli Griffin

Service Manager