Case Study: Cal Building and Maintenance Industries achieves 10% labor-cost savings and technician accountability with GPS Insight

How CBMI Put a Stop to Customer Disputes and Employee Suspicion

Cal Building and Maintenance (CBMI) is a full-service construction company handling plumbing, electrical, HVAC, restoration and 24/7 service with a small fleet. They faced frequent customer disputes over billed hours and suspected technicians were inflating field reports, creating uncertainty about labor costs and job times.

After installing GPS Insight, CBMI immediately identified three technicians falsifying reports and gained precise Landmark History reports to prove time on site. The system cut labor waste—saving a minimum of 10% on labor costs, reducing average paid hours by about 8%—while increasing actual work time and eliminating customer disputes with concrete location-based evidence.

Cal Building and Maintenance Industries

Dan Zaharoni

CFO, Cal Building and Maintenance Industries