Case Study: City of Worcester achieves $10,000+ annual savings and improved fleet accountability with GPS Insight

City of Worcester Saves Thousands with GPS Fleet Tracking

GPS Insight’s case study highlights the City of Worcester, Massachusetts, which needed to modernize fleet operations for 82 vehicles—particularly sanders, contracted sanders, street sweepers, and garbage trucks. The city faced frequent citizen complaints in winter with no efficient way to verify whether streets had been serviced, and had to balance year‑round and seasonal tracking needs while working with unions and hesitant contractors.

After a one‑month trial, Worcester installed GPS Insight across its fleet, enabling real‑time and historical location tracking, PTO monitoring, and speed alerts. The system improved dispatching, verified job completion, curtailed contractor theft, increased accountability, and helped ensure proper salt application—delivering operational efficiencies and more than $10,000 in annual savings.

City of Worcester

Jim Kempton

Assistant Director of Street Operations