Case Study: Nicklaus Children's Health System creates a unified pediatric digital front door with Gozio

Nicklaus Children's Health System boosts app usage 5x with Gozio

Nicklaus Children's Health System, a pediatric hospital in South Florida, faced the challenge of meeting rising consumer expectations for convenient digital healthcare tools. Their existing digital offerings were fragmented, creating a disjointed experience that was not ideal for pediatric patients and their caregivers. To address this, they partnered with vendor Gozio to create a unified mobile experience.

Gocio provided an integrated mobile platform, the MyNicklausChildren's App, which consolidated wayfinding, scheduling, and the patient portal. The solution resulted in the app achieving five times the usage of previous digital tools, with over 70,000 installations and 800,000 sessions. This successful deployment by Gozio established a powerful digital foundation for the health system, significantly improving user engagement.

Nicklaus Children's Health System