Case Study: Borough of New Providence, NJ achieves $13K+ revenue and streamlines leaf collection with GovPilot

How New Providence, NJ Won Fall 2016

The Borough of New Providence, NJ — famous for its fall foliage — faced seasonal public-safety and cleanup challenges as fallen leaves can ignite or create slick hazards and require efficient disposal. To improve resident participation and streamline operations, the borough partnered with GovPilot and deployed GovPilot’s government management platform, using digital forms, automated workflows, and web-based data storage to offer a permit-based Leaf Collection service.

GovPilot implemented online, e-commerce-capable permit forms and automated workflows that alert staff, schedule collections, and pre-populate repeat applicants’ forms, eliminating manual data entry. The program drew 250 permit applications in under a week, generated over $13K in revenue (and counting), and built on an earlier GovPilot-enabled parking-permit rollout that produced $85K in three hours — demonstrating clear gains in convenience, revenue, and operational efficiency for the Borough of New Providence, NJ.

Borough of New Providence, NJ