GovPilot
35 Case Studies
A GovPilot Case Study
The City of Linden, NJ wanted to make routine resident services more convenient by moving manual, in‑office processes online. To do that it adopted two GovPilot tools: the Digital Dog License Registration and Renewal and GovPilot’s Digital Garage Sale Application.
GovPilot implemented mobile‑friendly, 24/7 online forms on Linden’s official website that accept attachments, process payments and service‑dog exemptions, send status alerts (including mailed‑license notifications), and email garage‑sale permits. The GovPilot solutions streamlined workflows, sped issuance, and removed the need for residents to visit the Clerk’s office, delivering faster, more convenient service for the community.