Case Study: Randall County, TX achieves paperless HR and streamlined hiring with GovOS

Randall County, TX - Customer Case Study

Randall County, TX (Service is Beautiful Award winner) faced a slow, paper‑heavy HR and payroll process. Director of HR/Payroll Warren Pitt consolidated roles and found open enrollment packets, employment applications and other forms were printed, manually tracked and scanned, creating disorganization and time drains across departments.

The county implemented SeamlessGov/SeamlessDocs, digitizing 10–15 forms across three departments and moving employment applications online. The result: better organization, easier tracking of applicants tied to specific jobs, secure digital retention (no paper files), and more staff time for other tasks — with departments increasingly satisfied as adoption grows.

Randall County, TX

Warren Pitt

Director of HR/Payroll