Case Study: City of Alvin, Texas achieves virtual court hearings and major time & cost savings with GovOS

In response to a COVID-19 state mandate that only permitted certain cases to be tried in person, Alvin, TX turned to GovOS Studio to build a new system that would allow them to facilitate virtual hearings

The City of Alvin, TX faced a COVID-19 state mandate that required defendants to appear via virtual hearing when possible, creating an urgent need to replace paper intake and in-person processing with a reliable digital system—particularly to capture accurate email addresses and reduce incomplete or illegible forms. Alvin turned to GovOS Studio to rapidly build a virtual hearing intake and submission workflow that would keep staff and citizens safe while maintaining court operations.

Using GovOS Studio, Alvin digitized docket sign-up, account creation, and document submission with required fields, centralized form delivery, and QR codes on court documents to drive immediate online submissions. The result: faster, more accurate processing; major savings on postage, paper and labor (well under projected budget); happier judges, staff and citizens; the ability to reject and correct submissions instantly; and rapid expansion of the platform to other city departments.

City of Alvin, Texas

Paul Salvo

IT Manager