Case Study: City of Tamarac achieves paperless forms and faster resident services with GovOS

City of Tamarac - Customer Case Study

SeamlessGov worked with the City of Tamarac, FL when IT Specialist Angel Reyes was tasked with digitizing the city’s paper forms. The city faced excessive paperwork and long lines at City Hall, with manually processed applications causing delays and inefficiency across departments.

They implemented SeamlessDocs starting with a simple community development application and scaled the approach citywide, using web forms, file uploads and conditional logic. The rollout was straightforward: departments adopted forms quickly, residents can submit and attach photos from home, only selected applications are printed, and the city reduced paper waste while improving accessibility and processing efficiency.

City of Tamarac

Angel Reyes

IT Specialist