Case Study: City of Golden achieves streamlined, paperless board applications with GovOS (SeamlessDocs)

City of Golden - Customer Case Study

Golden, CO’s website coordinator, Clarissa Cutrell, needed to replace cumbersome PDFs and paper processes across multiple departments while managing the city’s website alone. She sought an eSignature and online form solution to simplify long forms, enable multi-department use, and eliminate the need for residents to print, fill out, and mail applications.

Golden implemented SeamlessDocs—leveraging eSignatures, Save & Complete Later, and hands‑on support and training—which allowed departments (notably the Fire Department) to onboard quickly. The city consolidated its Boards & Commissions applications into a single online form, cutting paper, speeding processing for staff and residents, and improving overall access and efficiency.

City of Golden

Clarissa Cutrell

Website Coordinator