Case Study: Boone County, KY achieves streamlined, automated occupational tax filing and business licensing with GovOS

Boone County, KY Launches GovOS Occupational Tax Filing and Business Licensing Portal

Boone County, KY partnered with GovOS to launch the state’s first combined occupational tax filing and business licensing portal to replace a complex, largely manual process. As a multi-tax district that collects payroll, net profit and regulatory/school board taxes from more than 20,000 taxpayers—amounting to over half the county’s general fund—Boone needed better self-service options and automation to reduce administrative burden.

GovOS delivered an all‑in‑one cloud portal that automates filing, payments, audits and W‑2 reconciliations, manages overpayments and extensions, and supports XML/ACH bulk submissions, while giving businesses 24/7 access, automatic calculations, past-filing review and email reminders. The result is streamlined operations, reduced staff processing time and improved taxpayer service through a unified licensing and tax workflow.

Boone County, KY

Kim Krugel

Tax Administrator