Case Study: Binder & Binder achieves $80,000 annual savings and faster, simpler IT management with Goverlan

How Goverlan increased the IT staff efficiency of the largest Social Security advocate in the USA

Binder & Binder, the nation’s largest Social Security disability advocate, had a lean IT team of six supporting about 1,100 users across dozens of sites. Their existing solution—Kaseya plus Radmin—was expensive and time-consuming to deploy and maintain (about $38,500 in start‑up costs and ~$11,000/year ongoing), required complex topology setup and scripting, and didn’t support RDP/Citrix shadowing needed for an upcoming Citrix migration.

They replaced Kaseya/Radmin with Goverlan, which cost $4,200 to start and $1,200/year, requires no dedicated SQL server, uses per‑administrator licensing and a simple GUI, and includes Scope Actions and built‑in RDP/Citrix shadowing. The switch simplified AD migration and routine management, cut configuration time significantly, saved each technician about 2 hours per week, and produced roughly $80,000 in annual savings.

Binder & Binder

Richard Martes

IT Director