Case Study: Teltech Communications achieves centralized, time- and cost-saving remote administration with Goverlan

How Goverlan helped Teltech provide more efficient support to sustain the company’s global expansion

Teltech Communications, a telecom services leader with five offices in Colorado and Texas and remote sites stretching from Arizona to Florida, faced inefficiencies supporting dispersed users. Relying on a patchwork of tools forced onsite visits, lacked both seamless non‑interruptive maintenance and flexible interactive support, and hindered productivity and global expansion while driving up staffing costs.

Teltech adopted Goverlan’s all‑in‑one remote administration suite (per‑admin perpetual licensing) to centralize support. Goverlan enabled background maintenance, instant interactive remote control, AD integration and multi‑admin sessions from a single console—streamlining workflows, cutting travel and training time, reducing operating costs, and delivering measurable time and productivity gains to support continued growth.

Teltech Communications

Patterson Cake

IT Director