Case Study: U.S. Department of the Interior achieves increased citizen engagement with GovDelivery

U.S. Department of the Interior Capitalizes on Multichannel Communications to Increase Public Interest & Engagement

Granicus is a government-focused digital solutions provider serving more than 3,000 local, state and federal organizations and connecting a network of 150 million citizens. Those agencies needed better ways to communicate with residents, run transparent and efficient meetings and agendas, and expand digital services to boost citizen engagement and trust.

Granicus addressed these challenges with a combined offering of platform tools, training, guides and webinars—supported by client success stories (e.g., Saint Charles, Duluth, King County) and targeted resources like efficiency and transparency guides. The result was streamlined meeting and agenda management, increased digital service adoption and participation, and measurable outcomes including cost savings and broader public engagement, earning trust across the public sector.

U.S. Department of the Interior

Tim Fullerton

Director of Digital Strategy