Case Study: Transfort achieves improved rider communication and increased engagement with GovDelivery

Text Messaging Campaign Increases Feedback And Identifies Directional Improvement

Granicus' GovDelivery Communications Suite serves more than 3,000 local, state and federal agencies and connects a network of 150 million people. Public-sector organizations struggle to communicate effectively with constituents, manage meetings and agendas, and increase adoption of digital services while maintaining transparency and citizen engagement.

Granicus addresses these challenges with a mix of digital tools, targeted communications, training, webinars, guides and success stories that help agencies streamline outreach, improve meeting management and drive online service use. The approach has supported widespread adoption across hundreds of agencies, generated measurable efficiencies and transparency (e.g., resources on efficient city hall) and highlighted cost-saving and revenue-driving opportunities for clients.

Transfort

Emma Belmont

Transit Planner