Case Study: Nottinghamshire County Council improves digital engagement with GovDelivery

Nottinghamshire County Council Improves Citizen Satisfaction And Supports Channel Shift Goals Using Digital Communications

Nottinghamshire County Council faced the challenge of improving how it communicated with residents and increased citizen engagement across its digital channels. To address this, it worked with GovDelivery, using Granicus’ digital communication solutions to better reach and engage the public.

GovDelivery implemented a platform that helped Nottinghamshire County Council connect with residents more effectively and manage communications at scale. The result was stronger digital engagement and improved public outreach, supporting the council’s broader goal of delivering better government communication and services.

Nottinghamshire County Council

Martin Done

Service Director of Communications