Case Study: Norfolk County Council achieves higher citizen engagement and streamlined communications with GovDelivery

Norfolk County Council Increases Reach By 454% In Less Than Two Years By Implementing Govdelivery

Granicus is a government technology company that helps local, state and federal agencies improve communication, manage meetings and agendas, and expand digital services to boost citizen engagement. Facing the common public-sector challenges of reaching constituents, increasing transparency and streamlining operations, agencies needed a unified digital approach and practical guidance to modernize outreach and decision-making.

Granicus delivered the GovDelivery Communications Suite plus training, webinars, guides, newsletters and success-story resources to give agencies the tools and know‑how to engage residents more effectively. The platform now connects a network of 150 million people and is trusted by more than 3,000 public sector organizations, supporting better decision making, stronger outcomes and measurable operational benefits.

Norfolk County Council

Vanessa Lindsey

Web Team Manager