Case Study: Federal Highway Administration achieves improved citizen engagement with GovDelivery

How The Federal Highway Administration Flipped Its Learning Model

Granicus connects a network of 150 million people and serves more than 3,000 local, state, and federal government organizations. Those agencies needed to improve citizen engagement, streamline meetings and agendas, and increase adoption of digital services while maintaining transparency and efficiency.

Granicus’ GovDelivery Communications Suite provided targeted communications, meeting and agenda management tools, and a library of training and resources (webinars, guides, success stories) to support adoption. The platform’s broad uptake—trusted by 3,000+ public sector agencies—has driven higher digital engagement, more efficient workflows, increased transparency, and documented outcomes such as cost savings and new revenue opportunities highlighted in client stories.

Federal Highway Administration