Case Study: West Sussex County Council achieves stronger citizen engagement with GovDelivery

Furthering Government Communications With Integrated, Digital Tools

West Sussex County Council needed a better way to communicate with residents and drive engagement across its digital channels. Using GovDelivery’s Communications Suite, the council looked to improve outreach and make it easier to deliver timely, relevant public information.

GovDelivery implemented its platform to strengthen the council’s digital communications, helping streamline messaging and expand citizen engagement. The solution supported better government communication and contributed to broader digital service use, aligning with GovDelivery’s goal of helping public agencies achieve greater impact.

West Sussex County Council

Matthew Steel

Online Service Delivery Manager