Case Study: Food Standards Agency achieves better digital engagement with GovDelivery

Food Standards Agency Improves Food Safety And Hygiene Across The UK With A New Digital Strategy

The Food Standards Agency worked to improve public communication and digital engagement with citizens, using GovDelivery’s communications suite. Its challenge was to better reach audiences and support more effective government communication.

GovDelivery, now part of Granicus, provided the digital engagement platform that helps public agencies manage communications more efficiently. In this case, the solution supported stronger outreach and engagement, contributing to better outcomes and broader citizen use of digital services, though no specific numeric results were listed.

Food Standards Agency

Christina Hammond-Aziz

Head of Digital