Case Study: Dallas Area Rapid Transit achieves better citizen engagement with GovDelivery

Dart Uses Email and Text Messages to Keep Customers Updated On Transit Changes In Real Time

Dallas Area Rapid Transit was looking for a better way to communicate and engage with riders and the public. GovDelivery’s GovDelivery Communications Suite was presented as the solution to help the transit agency improve digital outreach and citizen engagement.

GovDelivery implemented its communications platform to support more effective government communication and digital service use. The case study highlights that GovDelivery connects a network of 150 million people across more than 3,000 public sector organizations, though no customer-specific performance metrics were provided in the text.

Dallas Area Rapid Transit

Elizabeth Elam

Internet Website Designer