Case Study: Michigan Department of Natural Resources achieves better citizen engagement with GovDelivery

Building Massive Outreach to Meet Mission Goals and Increase Customer Satisfaction

The Michigan Department of Natural Resources needed a better way to communicate with residents and stakeholders and improve digital engagement. GovDelivery Communications Suite, from GovDelivery, was used to help the agency reach people more effectively and manage outreach across channels.

GovDelivery implemented its communications platform to support the department’s public messaging and digital strategy. The result was stronger citizen engagement and easier communication for the Michigan Department of Natural Resources, helping the agency connect with its audience more efficiently.

Michigan Department of Natural Resources

Christine Scherwin

Marketing Account Manager