Case Study: Lumos streamlines billing and reporting with Gotransverse

Lumos - Customer Case Study

Lumos, a telecommunications company serving residential and business customers across several U.S. states, faced operational delays after separating from Segra and ending up with two back-office technology stacks. To support its growth plans, Lumos adopted Gotransverse for billing and Snowflake for data warehousing, aiming to replace disconnected systems and improve visibility across its order-to-cash processes.

Gotransverse, integrated with Lumos’ existing Snowflake environment, helped the company move to prepaid billing with daily billing capabilities, flexible billing models, and timely GL reporting. The solution supported immediate invoicing for some charges, deferred billing for installation-dependent services, and consistent pricing across states, while giving Lumos traceable, auditable data and real-time dashboards for better operational and leadership decisions.

Lumos

Tony DeGregorio

Chief Information Officer