Case Study: Rapattoni Corporation achieves easy, reliable remote network administration and cost savings with GoToMyPC Pro

Rapattoni Corporation - Customer Case Study

Rapattoni Corporation, which provides management information software to more than 250 real estate associations, needed reliable remote access to administer its customized SQL database installations. Network Support Manager Chris Edgar found previous tools like pcAnywhere difficult to configure and unreliable, so his team adopted GoToMyPC Pro from GoToMyPC to simplify remote administration for customers with limited technical experience.

GoToMyPC Pro was deployed in minutes with virtually no firewall configuration, centralized account administration, and built‑in 128‑bit encryption; GoToMyPC’s solution lets administrators securely access customer systems without customer intervention. The change saved time and money—Edgar estimates two to three phone calls per incident are avoided, travel costs are reduced, setup takes under three minutes, and reliability has improved significantly compared with pcAnywhere.

Rapattoni Corporation

Chris Edgar

Network Support Manager