Case Study: CareTech Solutions achieves secure VPN replacement and cost-saving remote support with GoToMyPC

CareTech Solutions - Customer Case Study

CareTech Solutions, Inc., a healthcare application and infrastructure services provider, faced the challenge of giving disparate partners and vendors secure remote access without forcing them to use incompatible VPNs, and needed a cost‑effective way to provide off‑peak remote support. To solve this, CareTech adopted GoToMyPC as an alternative remote‑access product to meet both vendor access and support needs.

GoToMyPC delivered a fast, easy-to-deploy VPN substitute and remote‑support tool (user setup in minutes, virtually no training) with AES 128‑bit encryption and HIPAA-aligned security. Implementing GoToMyPC allowed vendors immediate access to required applications, enabled support staff to work remotely (reducing travel time and travel expenses), and produced measurable cost savings and higher vendor satisfaction with GoToMyPC.

CareTech Solutions

Debbie Gore

Director of Security, Quality and Measurement