Case Study: JOH gains real-time retail insights and cuts reporting time by 56% with GoSpotCheck by FORM

JOH Gives Clients a Data-Driven Edge Against Competitors & Increases Time to Sell

JOH, a national broker in the OSMG network serving top consumer brands, needed a faster, more accurate way to capture in‑store execution and category insights. Their legacy photo platform forced reps to submit single images one at a time, creating busywork, limiting field selling time, and producing slow, fragmented data that weakened merchandising reviews and retailer conversations.

Adopting GoSpotCheck’s mobile photo‑capture and dashboard let reps attach multiple images per request, aggregate and filter photos, and generate real‑time reports. The change tripled photo coverage, cut data collection and reporting time by 56%, reduced internal communications by 71%, increased manager coaching time by 50%, and improved call efficiency — giving clients clearer, faster retail insights and stronger execution across the network.

JOH

Joseph Parker

Retail Communications Manager