Case Study: a credit union boosts branch reviews with GoSite

Credit Union boosts reviews fast with GoSite’s 4-step branch contest

A credit union faced the challenge of its local branches having low online ratings that did not reflect their team's quality, causing them to be overshadowed by competitors in Google's local search results. To address this, they partnered with GoSite and utilized its Reviews product to help manage their online reputation.

GoSite implemented a solution centered around a branch review contest, which gamified the process of generating positive feedback. The vendor's platform enabled the credit union to easily request reviews via text or email and monitor them from a centralized hub. This initiative successfully generated a significant number of new reviews over a short period, improving the credit union's online presence and competitive standing.

Credit Union