Case Study: SilverBirch Hotels & Resorts achieves proactive 360° cybersecurity and reduced incidents with GoSecure

How Gosecure Strengthened Silverbirch’s Security

SilverBirch Hotels & Resorts, which operates several Marriott and Hilton properties across Canada, needed stronger cybersecurity but had a lean IT team and a distributed hotel network that made proactive threat monitoring and data protection difficult. After evaluating vendors, SilverBirch selected GoSecure and implemented a tailored suite of services including MXDR, VMaaS (analysis only), NDR, SIEM, QSA - PCI and IDR to address reservation-system and guest-data risks without overburdening internal resources.

GoSecure deployed its experts and managed services to deliver continuous monitoring, threat detection and incident response tuned to SilverBirch’s environment. The engagement produced measurable benefits: a rapid reduction in interruptions from cyberattacks, a significant drop in the workload for SilverBirch’s IT staff, fewer false positives, improved incident responsiveness, and stronger overall visibility and resilience across the company’s networks.

SilverBirch Hotels & Resorts

Benoît Gagnon

Manager, Cybersecurity and Hotel Systems