Case Study: OhioHealth quantifies clinical pharmacist workload and optimizes staffing with GoSecure

Data Insights Help Healthcare System Compute and Understand a Day in the Life of Employees

OhioHealth, a not-for-profit health system of 35,000 associates spanning 12 hospitals and 200+ ambulatory sites across 47 Ohio counties, needed a better way to quantify the full scope of a clinical pharmacist’s workload—prior measures captured only parts of their work and didn’t reflect the dynamic care environment. GoSecure partnered with OhioHealth, applying its analytics expertise to develop a new metric and interactive data tools to address this challenge.

GoSecure combined multiple data sources, incorporated industry subject-matter input, and built visualizations plus an exploratory interactive tool that captures a complete picture of a clinical pharmacist’s work on a single shift. As a result, OhioHealth can now quantify pharmacist workload, better promote the role’s value, optimize staffing across locations, standardize documentation, and uncover best practices—direct, actionable outcomes enabled by GoSecure’s solution.

OhioHealth

James P. Nelson

Manager of Pharmacy Informatics OhioHealth Pharmacy Services