Case Study: City of Mansfield, Ohio achieves stronger email security and fewer help desk tickets with GoSecure

City of Mansfield Makes Email Security Top Priority With GoSecure

The City of Mansfield, Ohio, a municipal government with more than 500 employees, was struggling with increasing spam, phishing and virus threats while its incumbent email security produced frequent false positives that delayed business activity and flooded the IT help desk. To solve this, the City selected GoSecure and its GoSecure Titan® Secure Email Gateway (SEG) as a replacement.

GoSecure deployed the Titan SEG as a plug-and-play, fully managed appliance that was up and running in about half an hour, automatically updates, and provides redundancy and failover. As a result, GoSecure accurately filtered high volumes of mail (analyzing over 250,000 incoming messages in one month and delivering only 19,671), dramatically reduced false positives and help desk tickets, improved email continuity, and freed the IT team to focus on other security priorities.

City of Mansfield, Ohio

James Dougherty

IT Manager