Case Study: Next Generation Pest Control cuts admin costs and human errors with GorillaDesk

How this Manteca, CA, based pest control company used tech to streamline the invoicing process and cut down daily manual paperwork

Next Generation Pest Control, a family and veteran-owned pest control company, faced significant inefficiencies with clunky administrative duties. Using basic tools like QuickBooks led to time-consuming paperwork, a poor customer experience, and the risk of human error as the business scaled. Seeking a more streamlined solution, owner Mitch Colvin turned to the software from GorillaDesk.

By implementing GorillaDesk, the company automated its key processes, including invoicing, payment reminders, and customer communication via email and SMS. This dramatically reduced secretary costs and human errors. The solution also included an automated review generation tool, which helped them accumulate nearly 160 five-star reviews. As a result, Next Generation Pest Control grew to serve 2400 active customers and achieve over $700,000 in annual revenue, all while operating more efficiently and professionally.

Next Generation Pest Control

Mitchell Colvin

Next Generation Pest Control