Case Study: Monrovia achieves faster, more efficient expense reporting with Gorilla Expense

Monrovia - Customer Case Study

Monrovia, a California-based wholesale plant company with more than 1,000 employees, needed a better way to manage travel and expense reporting as it expanded across the US and Canada. Its existing Concur setup had ease-of-use issues, slow performance, limited reporting, and caused errors and user complaints, making the process inefficient for accounting and expense administration.

Monrovia switched to Gorilla Expense for a cleaner, more cost-effective expense management platform with stronger reporting, auditing, and user management. Gorilla Expense handled the implementation smoothly and provided helpful support and training, which made the transition easy; Monrovia reported very few user complaints after go-live, and the admin team could manage users, approvals, and expense details much more efficiently.

Monrovia’s

Hilda Haddad

Controller