Case Study: Missouri River Energy Services streamlines expense reporting with Gorilla Expense

Missouri River Energy Services - Customer Case Study

Missouri River Energy Services (MRES), a utility serving 61 member municipalities in the Missouri River region, needed to replace a decades-old paper-based expense reporting process that was slow, error-prone, and difficult to manage. The company wanted a more centralized, user-friendly solution that would integrate with Microsoft Dynamics GP and support its sustainability goals, so it evaluated Gorilla Expense alongside Concur.

MRES chose Gorilla Expense and used it to digitize expense reporting, speed up access to receipts and transactions, and improve coding accuracy. With Gorilla Expense’s easy integration, mobile receipt capture, and included support and training, employees adapted quickly and the accounting team gained faster access to reports and better control before posting to the general ledger. After about five months, MRES reported dramatically improved expense management, with more accurate coding and a much smoother process overall.

Missouri River Energy Services

Denise Amundson

Accounting Manager