Case Study: Coordinated Health speeds expense reimbursements with Gorilla Expense

Coordinated Health - Customer Case Study

Coordinated Health, a nationally recognized hospital and health care network with more than 1,000 employees, was using a paper-based expense reporting process that led to lost receipts, limited visibility, and reimbursement delays of one to two months. The organization needed a simpler, more cost-effective alternative, and evaluated Gorilla Expense along with other expense management options.

Gorilla Expense implemented a cloud-based expense reporting solution for Coordinated Health with strong customization, auditable approval chains, policy controls, and direct integration into Microsoft Dynamics GP and the general ledger. The result was a dramatic improvement in efficiency, cutting reimbursement turnaround from 1–2 months to 1–2 weeks, while also delivering full visibility and highly praised support from Gorilla Expense.

Coordinated Health

Scott Walters

Senior Director of IT