Case Study: West Coast Piercing reduces no-shows and boosts sales with GoReminders

West Coast Piercing - Customer Case Study

West Coast Piercing, led by owner Kelly Brooks, needed a better way to manage appointments and reduce no-shows. Before using GoReminders, the business struggled with confusing self-booking platforms and wanted a system that could track and log client interactions more effectively.

By implementing GoReminders, West Coast Piercing was able to send appointment reminders, improve time management, and create a more responsible client base. The vendor’s system helped the team plan days more efficiently and played a key role in the business’s strong reopening after the pandemic, contributing to some of its highest sales in two decades.

West Coast Piercing

Kelly Brookes

West Coast Piercing