Case Study: Super Puppy Education reduces no-shows and saves time with GoReminders

Super Puppy Education - Customer Case Study

Super Puppy Education, a Quebec-based canine training, boarding, and grooming business led by Jennifer Boyle, struggled to manage appointments booked up to 8 weeks in advance. With limited time to manually call clients and confirm dates, the team faced disorganization, forgotten appointments, and lost revenue from no-shows.

GoReminders helped Super Puppy Education automate SMS and email appointment reminders, including a second reminder sent 4 days before each visit to prompt confirmations or rescheduling. The system was easy to use from a cellphone, saved Jennifer and her staff significant time and money, and reduced no-shows to just one after they started using GoReminders.

Super Puppy Education

Jennifer Boyle

Founder and Owner