Case Study: People & Pups reduces no-shows and saves scheduling time with GoReminders

People & Pups - Customer Case Study

People & Pups, a private dog training business in Waco, Texas, was struggling with frequent no-shows, last-minute cancellations, and clients arriving unprepared for appointments and group sessions. With Kim Jukes running the business while also working a full-time job, managing scheduling by hand was time-consuming and stressful. GoReminders was brought in to help with appointment reminders and scheduling.

Using GoReminders, People & Pups added automated reminders, online booking, message sequences, Google Calendar integration, and custom reminder details like addresses and prep videos. The result was a major reduction in no-shows: after two years, People & Pups had experienced only one no-show cancellation. GoReminders also saved Kim time, improved organization, and made booking easier for customers.

People & Pups

Kim Jukes

Owner