Case Study: Marquis Florals by Kim saves hours on appointment reminders with GoReminders

Marquis Florals by Kim - Customer Case Study

Marquis Florals by Kim, a floral design and event planning company in New Jersey and surrounding areas, needed a faster way to manage its appointment-based business. Before using GoReminders, Francesca and her team manually entered appointments into Google Calendar and spent about 30 minutes each day calling clients to confirm bookings, which created extra overtime work and took time away from client service.

With GoReminders, Marquis Florals by Kim automated appointment reminders and confirmations. Clients now receive an initial reminder when they book and a second reminder two days before the appointment to confirm, which has significantly reduced the time needed to manage scheduling; Francesca said they no longer have to manually confirm appointments. After just a couple of weeks, she signed up for a yearly plan, and the team saved hours of scheduling work.

Marquis Florals by Kim

Francesca Scalise

Marquis Florals by Kim