Case Study: Kids Voice of Indiana reduces no-shows and saves time with GoReminders

Kids Voice of Indiana - Customer Case Study

Kids Voice of Indiana, a nonprofit dedicated to improving children’s lives through supervised parenting time, struggled with an inefficient appointment confirmation process as the organization grew. Before using GoReminders, staff relied on back-and-forth phone calls and voicemail exchanges—sometimes up to eight messages for a single appointment—wasting valuable time and resources.

With GoReminders’ appointment reminder and scheduling software, Kids Voice of Indiana automated confirmations by sending reminders three days before appointments and letting parents confirm at their convenience. GoReminders also supported group reminders and message blasts for separate parent communication and holiday updates, helping reduce missed appointments and last-minute cancellations while making scheduling faster, smoother, and more efficient.

Kids Voice of Indiana

Claudia Needleman

Executive Director