Case Study: Ink Gallery Tattoo Studio reduces no-shows with GoReminders

Ink Gallery Tattoo Studio - Customer Case Study

Ink Gallery Tattoo Studio, led by Tiffany Perez, is the largest tattoo studio in New Jersey and serves a growing clientele across two studios. As the business expanded, Tiffany struggled to keep up with manually calling clients to confirm appointments, which led to no-shows, last-minute cancellations, and inconsistent communication. The studio needed a better appointment reminder system, and they turned to GoReminders, an appointment scheduling and reminder app for the tattoo industry.

With GoReminders, Ink Gallery automated SMS and email reminders, sent deposit and cancellation policy links, and used confirmation notifications to fill open slots faster. Tiffany also used 2-Way Messaging to text clients without sharing her personal number, while the Online Reviews and Online Booking features helped improve organization and generate more positive Google reviews. According to Tiffany, GoReminders saved time, reduced no-shows, and improved the client experience, and Ink Gallery has been using GoReminders for 2 years.

Ink Gallery Tattoo Studio

Tiffany Perez

Tattoo Artist