Case Study: Baines Insurance Agency achieves 95% fewer no-shows and 100% business growth with GoReminders

Baines Insurance Agency - Customer Case Study

Jennifer from Baines Insurance Agency was struggling with slow business, frequent no-shows, and prospects not returning after introductory calls. After trying Google Calendar and manual reminders without improvement, she turned to GoReminders, a simple, customizable appointment reminder and scheduling app that could link to her calendar and support confirmations.

GoReminders was implemented by linking Jennifer’s Google Calendar, adding Zoom links to reminders, and using the mobile app so clients could confirm appointments on the go. The results were dramatic: the tool paid for itself after the first saved no-show, reduced no-shows from 2–3 per month to 1–2 per year (about a 95% reduction), and helped Baines Insurance Agency double its business.