Case Study: Coop Online gains central delivery control with Gordon Tech

Coop - Customer Case Study

Coop Online, the e-commerce grocery division of Coop Sweden, sought a centralized solution to manage its deliveries more efficiently in order to meet rising customer expectations for service. They partnered with Gordon Tech and implemented its last-mile delivery platform to gain better overall control and shorten communication pathways.

Gordon Tech's platform provided Coop Online with the tools to centrally monitor and secure control over its deliveries. The solution was strengthened through a close partnership, where Gordon Tech was highly receptive to feedback and proactively developed new add-ons and functionalities. This collaboration ensured Coop Online's high expectations were met, leading to a more streamlined and effective delivery management system.

Coop

Niklas Zeitlin

Chief Operation Officer