Gophr
16 Case Studies
A Gophr Case Study
The customer, Miel Bakery, faced the challenge of pivoting to delivery during the COVID-19 lockdowns in 2020. The bakery, run by Shaheen Peerbhai and Arjun, needed to find a new way to reach their customers and set up a delivery service from scratch. They turned to the vendor, Gophr, for a same-day courier service to help make this transition.
Gophr provided hands-on support to help Miel Bakery navigate new challenges, such as delivering surprise gifts that required friendly and communicative drivers. The solution included both on-demand and pre-scheduled deliveries for direct customers and wholesale distribution routes. As a result, Gophr helped the bakery successfully pivot and expand its business for the long term, with delivery remaining a core part of their operations since 2020.