Case Study: DocTap achieves faster, more reliable test deliveries with Gophr

DocTap streamlines test delivery in as little as 20 minutes with Gophr

DocTap, a healthcare provider offering same-day GP appointments in London, faced challenges managing its in-house delivery fleet for medical test kits. The unpredictable, on-demand nature of their service made courier scheduling a major distraction from growth, consuming up to 15 hours of staff time per week.

Gophr provided a fully outsourced solution using its network of on-demand, pharmacy-trained couriers. This allowed DocTap to automate bookings via an API, achieve reliable pickups in as little as 20 minutes, and realize significant cost savings through multi-pickup services. The partnership with Gophr freed up DocTap's strategic resources, improved operational efficiency, and supported their plans to scale to more UK cities.

DocTap