Google for Education
228 Case Studies
A Google for Education Case Study
Jenks Public Schools, a district in Oklahoma, faced the challenge of managing a high volume of Chromebook repairs for its 12,000+ students with a limited IT staff. They needed a cost-effective solution that would reduce repair turnaround times while also providing students with valuable career skills. They partnered with Google for Education to utilize Chromebooks.
Google for Education's solution was the implementation of a student-staffed Chromebook repair program called the Technology Student Intern (TSI) program. This initiative provided significant cost savings for the district, reduced repair times to about 10 minutes for common issues, and equipped students with hands-on IT and customer service experience, preparing them for future careers.