Case Study: Vonage achieves 20% productivity increase with Google Cloud Platform

A Google Cloud Platform Case Study

Preview of the Vonage Case Study

Vonage Driving productivity and sales through digital transformation

Vonage, a business communications company, wanted to improve sales productivity, collaboration, and cloud software adoption as it expanded its unified communications platform. Working with Google Cloud Platform, the company used Google Workspace alongside Salesforce, Prodoscore, and its own Vonage Business Connect service to better connect productivity tools and reduce manual administration.

Google Cloud Platform helped Vonage implement an integrated cloud solution that tracked activity across Google Workspace and Salesforce, gave managers visibility into usage, and supported coaching and forecasting. The result was a 20% increase in productivity, nearly 200% more Salesforce updates by sales reps, and more accurate CRM data, while also saving time on data entry and improving flexibility for remote work.


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Vonage

Reggie Scales

SVP Mid Market and Enterprise Sales


Google Cloud Platform

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