Case Study: TVS Automotive Solutions achieves faster vehicle servicing with Looker

TVS Automotive Solutions Using data to deliver faster aftermarket services for drivers with Google Cloud

TVS Automotive Solutions, an India-based automobile aftermarket service provider, needed to modernize its legacy on-premises ERP and support faster, more data-driven vehicle servicing across its network of garages and parts suppliers. The company partnered with Looker’s ecosystem? Actually, the case study text describes Google Cloud and Niveus, with TVS using a connected platform to improve service delivery and parts ordering.

The vendor implemented a cloud migration and modernization solution on Google Cloud, moving ERP workloads to Compute Engine, using Cloud Bigtable for connected car and transaction analytics, and improving operations with Cloud Logging, Cloud Monitoring, and Cloud Storage. The result was a 33% reduction in maintenance time, a six-hour maintenance window instead of nine, and faster access to parts and service insights that helped TVS reduce downtime and improve customer experience.

TVS Automotive Solutions

Sai Satheesh

Chief Technology Officer