Case Study: Maisons du Monde achieves a seamless omnichannel shopping experience with Looker

Turning houses into homes, with omnichannel shopping experiences on Google Cloud

Maisons du Monde, a European furniture and home décor retailer, needed to modernize its omnichannel shopping experience and replace slow, batch-based IT processes that limited real-time visibility across stores, ecommerce, stock, and customer data. The company worked with Looker as part of its broader Google Cloud analytics and data stack to help support faster, more consistent decision-making across the business.

Looker helped Maisons du Monde turn unified data into actionable insights for teams across the company, improving personalization, merchandising, search, and supply planning. Combined with Google Cloud’s real-time infrastructure, the result was a more seamless customer experience, faster order and stock updates, and the ability to handle traffic spikes of up to 10x normal levels while launching a marketplace that expanded its online catalog by more than 25,000 products.

Maisons du Monde

Guillaume Apostoly

Chief Information Officer