Case Study: Teletrac Navman achieves real-time monitoring of 500,000+ vehicles and near-zero map support calls with Google Cloud Platform

Teletrac Navman monitoring more than 500,000 fleet vehicles for over 40,000 customers

Teletrac Navman is a SaaS fleet- and asset-management provider that monitors more than 500,000 vehicles for over 40,000 customers across five continents. The company relied on a hybrid tracking system with an in-house map engine that was costly to maintain and required hours of engineering time for data updates, contributing to 12–15% of customer support calls being map-related.

By switching to Google Maps Platform, Teletrac Navman delivered real‑time visual tracking with reverse geocoding, polygons, Street View and live traffic so dispatchers can preview streets and reroute drivers quickly. The change eliminated most map-related support calls, improved customer and engineering usability, and let the team focus on product work instead of map maintenance.

Teletrac Navman

Paresh Nagda

VP of Engineering and CTO