Case Study: Telenor achieves faster cloud migration and enhanced analytics with Looker

Telenor - Customer Case Study

Telenor, the Norwegian telecommunications company, was modernizing its business but needed better control over data to improve customer experience, support new product development, and simplify operations. Its legacy on-premises platform couldn’t provide the flexibility or visibility it needed, and the company began migrating its data warehouse, audience management system, analytics dashboards, and customer call analysis tools to Google Cloud, with Looker as part of the analytics stack.

Looker helped Telenor enable self-service analytics and stronger collaboration across teams while supporting the move from on-premises to cloud in just 11 months. The result was a more scalable platform that improved service quality with AI and positioned Telenor for future innovation, with measurable progress highlighted by the rapid migration timeline and expanded data accessibility.

Telenor

Nikolai Perminow

VP - Head of B2B Mobile Value Stream